Question 1

What types of training do you offer?

Accepted Answer

We offer group training sessions only. You can purchase 4, 8, or 12-session credits, which can be used to book available group sessions.

Question 2

How do I sign up for training?

Accepted Answer

Visit www.lionheartsportclub.com (https://manage.wix.com/dashboard/f462000e-f2bd-41e0-94e5-40fbe9aad5e8/wix-faq/edit/f238139f-9e36-45d1-96cc-eedf1d82d64a?referralInfo=14c92d28-031e-7910-c9a8-a670011e062d#)and go to “Book a Session.” Choose your session package (4, 8, or 12 credits) and complete your registration.

Question 3

How do session credits work?

Accepted Answer

Each training session requires one credit. You can book any available group session using your credits. Credits will be stored in your Member Portal for easy tracking.

Question 4

Can I reschedule or cancel a session?

Accepted Answer

Yes, but you must cancel or reschedule at least 24 hours in advance to avoid losing a session credit.

Question 5

Do session credits expire?

Accepted Answer

Yes, session credits must be used within 30 Days from the date of purchase.

Question 6

Are training fees refundable?

Accepted Answer

No, all session packages are non-refundable. However, unused credits may be transferred to another participant upon approval.

Question 7

What should I bring to training?

Accepted Answer

Bring a basketball, water bottle, and proper training gear (LHSC Training Shirt Required).

Question 8

How do I access my account and track my credits?

Accepted Answer

Log into the Member Portal on our website to track remaining session credits and book upcoming group sessions.

Question 9

Will my photos or videos be used for promotional purposes?

Accepted Answer

LHSC may capture training footage for social media and marketing. If you prefer not to be featured, please submit a written request.

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